TERMS & CONDITIONS

  1. Definitions:
    1. "The Client", "You", "Customer": The individual or company requesting the services of Jake Riding Web Design & Photography.
    2. "Jake Riding", "Me", "I": Website Designer, Website Host, Photographer, Website Owner and Business Owner/Operator of Jake Riding Web Design & Photography.
  2. General:
    1. Jake Riding will carry out work where an agreement is provided by either Facebook message, email, telephone or in person. An ‘order’ is deemed to be a written or verbal contract between Jake Riding and the client, this includes Facebook message, email, telephone or in person agreements.
  3. Website Design:
    1. Whilst every endeavour will be made to ensure that the website are free of errors, Jake Riding cannot accept responsibility for any losses incurred due to program malfunction, the website or any part of it.
    2. Jake Riding can't take responsibility for any copyright infringements caused by materials submitted by the client or otherwise. I reserve the right to refuse any material of a copyrighted nature unless proof is given of permission to use such material.
    3. Any additions to the brief will be carried out at the discretion of Jake Riding and where no charge is made by Jake Riding for such additions, Jake Riding accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
    4. The client agrees to make available as soon as is reasonably possible to Jake Riding all materials required to complete the site to the agreed standard and within the set deadline.
    5. Jake Riding will not be liable for costs incurred, loss of earnings or compensation due to the failure to meet agreed deadlines.
    6. Jake Riding will not be become involved or liable in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.
    7. Jake Riding will not be liable for any compensation, costs incurred or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.
    8. Jake Riding will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
    9. Once a website has been designed and completed the final balance of payment is then due in accordance with my payment terms.
  4. Domain Names:
    1. Jake Riding may purchase domain names on behalf of the Client. Payment/renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Jake Riding. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.
  5. Website Hosting:
    1. Costs/Package:
      1. Standard website hosting package costs £8.50 monthly and that's billed annually.
      2. 1.5GB of storage is provided with the standard website hosting package.
      3. You'll be restricted to 700MB of bandwidth per month.
      4. 2 email forwarding addresses are provided.
      5. Additional storage, bandwidth or requirements is available subject to additional costs.
    2. Whilst Jake Riding provides website hosting services, no guarantees can be made as to the availability or interruption of this service. Jake Riding cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.
    3. The Client acknowledges that in some circumstances the diagnosis of Service
      problems may involve activity which causes further interruption to the provision of services to the client, and hereby authorises Jake Riding to perform such diagnosis
      as and when necessary as part of the Services.
    4. Jake Riding reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.
    5. Jake Riding does not own any of the website servers, Jake is a re-seller at GURU Cloud. Jake cannot take any responsibility for the actions that GURU Cloud perform.
    6. The website hosting agreement is applicable to all websites hosted by Jake Riding.
  6. Website Hosting Agreement:
    1. Acceptable Use Policy (AUP):
      1. Mail:
        1. You will not be able to send more 10 emails per hour during the first 24-hours after your account is activated.
        2. The maximum number of emails which can be sent per-hour after this time is 500. All emails in excess of this will be discarded.
      2. Website Requests or Scheduled Jobs:
        1. If your account has a request or job which runs for more than 30 seconds then we reserve the right to terminate this request/job. If this continues to happen, then we may restrict access to the request/job or your account.
      3. Safety Limits:
        1. Your account has resource safety limits applied, and these will vary depending on the hosting package you subscribe to. These limits are in place to preserve a consistent and fair experience for all customers, they are not in place to restrict your account. The limits have been carefully set so they do not adversely affect a well-configured website.
      4. Absolute no-no (The following are expressly prohibited, and attract a zero-tolerance approach):
        1. IRC or any chat systems hosted on or relayed through your account
        2. Any background process or daemon
        3. Any form of proxy service
        4. Any form of unsolicited, bulk or spam email being sent through or advertising your account
        5. Insecure or malicious code
        6. Anything illegal or which infringes copyright or intellectual property of others
        7. Anything related to gambling.
        8. Anything related to cryptocurrencies / bitcoin.
        9. Porn and explicit images.
        10. Offensive, hateful, defamatory or inflammatory, fraudulent or misleading content
        11. Storing non-account data: backups, owncloud, personal downloads or files
        12. A backup service is provided, so storage of backup archives in your account is not permitted.
      5. Without limits.
        1. Some resources or services may be shown as ‘unlimited’. This is because we believe you should not need to be concerned with how you genuinely utilise these things; Guru engineer their systems to ensure this is the case. However, if we feel that your account is excessively utilising such resources in an unfair or abnormal way, we may ask you to change your usage or we may restrict your account. This is only ever actioned as a last resort.

      6. If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 30 days. There are no refunds past the 30 day period.

    2. Refunds are not available for .CO.UK, .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by Jake Riding through other companies.
    3. No refunds will be made if we terminate your hosting or other services due to violation of my Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.
    4. If you fail to pay any sums due to me as they become due, I may suspend the Services and/or terminate this Agreement forthwith without notice to you.
    5. All orders are delivered electronically via email, If you have any questions about your order please contact me at info@jakeriding.com
    6. If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, I shall be entitled to terminate your service.
  7. Photography:
    1. Jake Riding shall be granted artistic license in relation to the photographs taken. Although every effort will be made to comply with the Clients’ requirements, Jake Riding judgement regarding photographs and number of photographs taken shall be deemed correct and not subject to dispute.
    2. Jake Riding movements are sometimes restricted by an official in charge: photographing of parts or even all of the event or occasion may be restricted or prohibited, as may the use of artificial lighting. Jake Riding cannot accept responsibility for limited coverage in such circumstances.
    3. Whilst the Jake Riding shall endeavour to fulfil the clients’ requirements, Jake Riding cannot be held responsible for non-availability of subjects or adverse conditions which may delay the progress of proceedings, preventing the coverage of certain specified photographs.
    4. All photographs remain the property of Jake Riding until full payment is received.
    5. In the unlikely event that Jake Riding is unable to attend your Event due to unforeseen circumstances, Jake Riding reserves the right to appoint another suitable photographer(s) to attend the event on our behalf to undertake the photography to his/her best ability.
  8. Payment:
    1. Once work is completed the client is obliged to pay the balance of payment in full. Jake Riding will contact clients via Facebook messenger, email and/or telephone to remind them of such payments if they are not received when due.
    2. If payment(s) is not settled or Jake Riding have not been contacted regarding the delay, access to the related website, hosting or photographs may be denied, removed or suspended without notice.
    3. Outstanding payments for work carried out by Jake Riding are required to be paid in full, no later than 7 days from the date of the invoice unless by prior arrangement with Jake Riding has been made.
    4. Payments to be made by bank transfer:
      1. Name: JT Riding
      2. Account Number: 09692314
      3. Sort Code: 23-69-72
    5. Cash payment can be made available upon request.
    6. Jake Riding is unable to accept cheques.

Last updated on: 12/02/2019 

Please note: Terms & Conditions are subject to change.

  • Jake Riding Web Design & Photography
    • Address: 2 Fairbanks, Penzance Road, Helston, Cornwall. TR13 8JN
    • Email Address: info@jakeriding.com
    • Telephone Number: 07587474184
    • Website Address: www.jakeriding.com